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Help Center / FAQ

A. For Artists

A1. General Information

How to write Artist Statement?

A2. Artworks

Can my artwork be stolen online?

How to price my artwork?

What file formats should I use?

How to write Artwork Description?

Do you have Artwork Packaging Guidelines?

A3. Payments

How do you pay me?

How much is my commission?

When will I be paid?

How do you track the sales?

How do I request for payment?

B. For Ambassadors & Affiliates

B1. General Information

Are you accepting application from overseas Art Ambassador?

How to login to my Affiliate dashboard?

B2. Sales & Payments

How do you pay me?

How much is my commission?

When will I be paid?

How do you track the sales?

How do I earn my commissions?

B3. Discount Code

How soon will my discount code work?

How much is the discount code?

C. For Purchasers / Collectors

C1. General Information

Do you provide Certificate of Authenticity?

Do you do worldwide shipping?

How long does production take?

Do you provide tracking number?

C2. Payments

Is it safe to purchase from Artatler.com?

Are my purchases protected?

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